Thank you for shopping with Electronics Store PVT LTD! We want you to be completely satisfied with your purchase. If you are not satisfied with your product, we offer a return and refund policy under certain conditions. Please read the following guidelines carefully.
- Returns are accepted within 14 days from the date of delivery for most products.
- Products must be in new, unused condition, with all original tags, packaging, and accessories.
- To initiate a return, please contact our customer service team at support@electronicsstore.com with your order details and reason for return.
- We do not accept returns on products that have been opened, used, or damaged by the customer.
- Refunds will be processed once the returned product is received and inspected by our team.
- Refunds will be issued to the original payment method used for the purchase.
- The amount refunded will exclude the shipping charges unless the product was defective or incorrect.
- Please allow up to 7-10 business days for the refund to appear in your account.
- If you receive a defective or incorrect item, we will exchange it with the correct or working product within 14 days from the date of delivery.
- To initiate an exchange, please contact customer service with your order details and issue description.
- Certain products such as electronics accessories, consumables, and personalized items are not eligible for return or exchange.
- The customer is responsible for the return shipping costs unless the product is defective or incorrect.
If you have any questions or concerns regarding our return and refund policy, feel free to contact our customer service team at support@electronicsstore.com.
